FAQ
Frequently Asked Questions
Everything you need to know about GetThumbAI.
Yes. You get 15 free credits with no sign-up and no credit card. Use them to generate covers with both AI models.
Not for the free tier. Just visit the site and start creating. Paid plans require an account to manage your credits and subscription.
YouTube (16:9), YouTube Shorts (9:16), TikTok (9:16), Pinterest (2:3), and xiaohongshu (3:4). You can also set custom dimensions.
Paid users may use generated images for commercial purposes. Free tier is for personal use only.
You can choose between GPT Image 2 (OpenAI) and NanoBanana Pro for each generation. Both cost the same credits.
Uploaded images are temporarily stored to process your request and automatically deleted after 24 hours. We do not use your content for AI training.
You can upgrade to Pro (110 credits/month) or Business (330 credits/month). Credits reset at the start of each billing cycle.
Canva is a design tool — you drag and drop templates. This is an AI generator — you describe what you want and get a finished cover. No design skills needed.
Yes. Cancel from Account → Billing → Manage Subscription → Cancel Plan. You keep access until the end of your current billing period.
Yes, within 14 days if you've used less than 20% of your credits. Contact us at support@getthumbai.com.